Q&A | How Do You Decide Whether CS or Sales Owns Revenue from Customers?
Update: 2024-08-08
Description
Today we have another mailbag question, and let me tell you: I love these.
Today's question is one that's come up a lot lately for the portfolio over at Stage 2 Capital -- "How do you decide whether CS or Sales owns revenue from customers?"
Here's what you can expect:
- Pros & cons in specializing roles between hunters and farmers
- A framework for decision making based on LTV captured in the first sale
- Designing the most motivating compensation plan
- The concept of Leading Indicator of Retention
- Why you need to collaborate with your CFO
So, keep the questions coming. You can drop it to me on LinkedIn. If you're on Spotify, there's a common section.
You can drop it there. You can email us at podcasts@hubspot.com and maybe your question will tackle next.
Grab the 3 Steps to a Perfect Pitch guide here https://clickhubspot.com/pitch
The Science of Scaling is a HubSpot Original Podcast // Learn more about HubSpot for Startups // Produced by Matthew Brown
Comments
Top Podcasts
The Best New Comedy Podcast Right Now – June 2024The Best News Podcast Right Now – June 2024The Best New Business Podcast Right Now – June 2024The Best New Sports Podcast Right Now – June 2024The Best New True Crime Podcast Right Now – June 2024The Best New Joe Rogan Experience Podcast Right Now – June 20The Best New Dan Bongino Show Podcast Right Now – June 20The Best New Mark Levin Podcast – June 2024
In Channel
Download from Google Play
Download from App Store
United States00:00
00:00
x
